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Clearing browser's cache and cookies: when and why

Learn why clearing your browser's cache and cookies may help troubleshoot your issue and when to use this step.

Amber avatar
Written by Amber
Updated this week

Cache is the place where your browser stores images, fonts, and a bunch of other technical-sounding things like CSS, HTML, and JavaScript to save bandwidth. Without this feature, your browser would run a lot slower because every site you opened would require re-downloading tons of files.

Why clear your cache and cookies?

When you use a browser, it saves some information from websites in its cache and cookies. Generally, clearing them fixes certain problems, like loading or formatting issues on sites. When you use Sintra browser app, clearing the app may improve the app's performance.

Ensures the latest app's updates are available to you

Sometimes there's a difference between the version of a website cached—i.e., stored—on your computer and the version that you're loading from the web. This conflict can lead to weird glitches, and clearing your cache can help when nothing else seems to.

When you clear your cache and cookies - the cache is reset and, if it contained any outdated information of the Sintra browser app, Sintra browser app configuration is re-downloaded, ensuring you have access to the latest updates, including any bug fixes.

When to clear your cache and cookies?

It's good to clear your cache and cookies in cases when:

  • The app functions differently than before;

  • App's features seem to malfunction

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