If you enter your password in the login page and it keeps loading, turns blank/white - it doesn't mean your account is inactive. Do the following:
First, try refreshing the page.
If that does not help, clear cache and cookies completely and try again.
If the issue persist after these 2 steps, check if you have JavaScript enabled in your browser.
Lastly, contact support with the following information:
Log files from the video example attached: https://streamable.com/38kw8g;
List of the browsers that you used along with the browser versions;
Operating System (Windows, macOS, Android or iOS) that you tried to log in with;
Which network you're trying to log: home/company/public;
If you have a VPN on;
If it works with other devices on the same network.