The chat interface is where all of the communication happens with Sintra's Helpers. In it you can ask the Helper to execute tasks in their field of scope and they will return the executed task or a response in the same chat. Your conversations are saved to chat history that you can access later on.
Opening a chat
You can open a chat room dedicated to a specific Helper both on mobile apps (iOS and Android) and on the browser app (which can be accessed via desktop and mobile devices).
Opening a chat on the browser app
To open a chat with a specific Helper in the browser app, do the following:
Go to the home page by clicking the home icon that's located on the left-side panel.
Click a Helper card.
Opening a chat on a mobile app
Go to the home page by clicking the home icon that's located in the bottom-left corner of the screen.
Click "All Helpers" button.
Click a Helper card.
Navigating the chat interface
While we aim to unify the chat interface and navigation for both mobile and browser apps - they do minimally differ.
Mobile app chat interface
When you open a chat on a mobile app, you will see:
The Helper’s avatar and name.
Chat history and Helper's activity button in the upper-right corner that looks like an a clock with a counter clockwise moving arrow.
A large text input field for entering your own message describing the task or a question for the helper.
A paperclip icon to attach a file to your message.
A lightning icon that contains all of the Helper's use cases.
(If available) a button with the name of an automation associated with that Helper.
A voice record button that looks like a microphone and allows recording your voice and transcribing it to the Helper so you do not need to type.
A train Helpers button that looks like to arrows facing up. Clicking on it gives you 10 daily questions to give the Helpers more feedback on your business.
Browser app chat interface
When you open a chat on a browser app, you will see:
The Helper’s avatar and name.
A cog-wheel icon that allows accessing Helper's personal conversation settings and guidelines.
(Sometimes) a suggestion card at the top that you can click to trigger a pre-scripted prompt.
For Helper's that have automations - automation action cards below the Helper's name.
All of the previous chats you have had with this Helper can be found below the automations button.
A large text input field for entering your own message describing the task or a question for the Helper.
A paperclip icon to attach a file to your message.
A microphone icon that allows recording your voice and transcribing it as a text message to the Helper.
A use cases button at the bottom of the screen. Here you can find ready made prompts for Helpers to complete a task.
Helper's conversation settings
Within any Helper's chat room, you can access their personal conversation settings that lets you customize how the Helper replies. These settings will be applied only to the specific Helper.
Accessing Helper's personal conversation settings
On the browser app: Click the cog-wheel icon next to the helper's name.
On the mobile app: Currently not available.
Available settings
The Helper's personal conversation settings can adjust how the Helper replies. Settings available:
Vibe: a slider ranging from official to casual that adjusts the tone of voice.
Message length: choose short, medium or long.
Language: buttons that control vocabulary and tone, you can choose either basic, casual or expert. If you wish to change the language the Helper replies in - you can do so in your account's setting's page.
Search Google toggle: allows the Helper to fetch up-to-date information from the web.
Writing Style toggle: instructs the Helper to match your existing content’s tone.
Custom instructions: a free-text field where you can specify additional guidelines. For example, you might say "Always reference our core values; never use emojis."
These settings apply per Helper's chat and persist across messages, allowing you to fine-tune the Helper’s behavior.
Helpers chat history
Within any Helper’s chat room, you can access their chat history. This allows you to open previous conversations, whether to look up needed information or to continue an earlier discussion.
Accessing Helper's chat history
On the browser app: All of the previous chats you have had with a Helper can be found in the bottom left of the chat room.
On the mobile app: Click the button that looks like a clock with a counter clockwise moving arrow in the upper-right corner.
Chat history features
To make it easier to find information and organize your previous chats, hover your cursor over a chat and click the three dots that appear. From there, you can:
Delete that specific chat.
Rename that specific chat.
Pin that specific chat to the top.
Note: these options are currently available only in the browser version.