Sintra offers flexible and generous discount programs that help customers save significantly on subscriptions. Whether you're a new subscriber, upgrading your plan, or reactivating a previous subscription, this guide explains how Sintra discounts work, how long they last, and how to troubleshoot common issues.
Promo codes are another way to save, offering additional flexibility and opportunities for discounts.
Discount eligibility
Sintra discounts are only available through subscriptions purchased directly on the Sintra website. Subscriptions via third-party platforms (like the Apple App Store) are not eligible for these discounts.
These discounts are available for both monthly and annual plans that are purchased via the Sintra website.
Promo codes can be applied during checkout to access discounted pricing. Ensure the code is correctly entered and reflected in the total before completing your purchase.
Keeping your discount when upgrading to a different plan
If you start with a discounted monthly plan and later switch to an annual plan, your discount will continue without interruption. Here’s how it works:
Discounts are often 'grandfathered,' meaning they will continue to apply to your subscription renewals as long as the terms of the promotion allow.
Any amount already paid is typically applied as a credit toward the upgraded plan.
You’ll only be charged the remaining balance after applying this credit.
No need to re-enter your discount—Sintra carries it over automatically.
If you encounter billing issues during an upgrade, such as a missing discount or unexpected charges, contact Sintra support for assistance.
Discount duration
Discounts obtained via Sintra website are designed to remain active for a subscription as long as the subscription is active and uninterrupted.
Even if the portal displays the pre-discount amount in the renewal summary, the actual charge will reflect the active discount.
Frequently asked questions (FAQs)
Do subscription features change with discounted plans?
Do subscription features change with discounted plans?
No. All features remain the same regardless of whether you’re paying the full price or a discounted rate.
Can I retain my discount when upgrading plans?
Can I retain my discount when upgrading plans?
Yes. Your discount will carry over when moving between monthly and annual plans.
Do discounts expire?
Do discounts expire?
No. As long as your subscription remains active, the discount will continue to apply to each billing cycle.
Can I use multiple discounts at once?
Can I use multiple discounts at once?
No. Only one discount can be applied per subscription.
What if I forgot to apply my discount?
What if I forgot to apply my discount?
Contact Sintra support. We may be able to extend the plan accordingly or apply the discount retroactively.
Double-check that the promo code was entered correctly during the initial purchase and verify that the discount terms allow for automatic renewal.