We do not offer lifetime plans, only recurring subscription-based plans. This article covers pricing available on our website, as well as on the Google Play Store and Apple App Store, which have their own pricing. Here's what you need to know:
Plan Types
Sintra X Plan: Includes all 12 Sintra AI employees.
* We do not sell the Individual AI employee Plans anymore.
Billing Periods
Choose between three billing options:
1-month subscription plan
3-month subscription plan
12-month subscription plan
Pricing
Starter plan
We charge for our plans upfront, meaning that in order to purchase a subscription, you will need to pay the full price of the term you choose to go with.
Each plan has a pre-set amount of monthly credits that are used to power advanced AI usage and reset each month, not depending on your subscription term.
Here you can see our starter plan information:
Plan Type | Monthly Price | Annual Price | Monthly Credits |
Sintra X | $48.50/month | $582/year | 250 |
Sintra X | $23.60/month | $283.20/year | 250 |
Sintra X | $15.60/month | $187.20/year | 250 |
The prices above are listed with the available discounts on our website.
The main difference between these subscription plans is how much you pay upfront, how long that payment covers, and the pricing.
Each of these plans includes 250 credits per month, and those credits reset every month, regardless of your subscription length.
Monthly plan
With the monthly plan, you pay $48.50 for one month at a time and receive 250 credits to use during that month.
If you continue your subscription, you pay again for the following month, and your monthly credit allowance resets to 250.
This option suits you if you prefer paying month by month instead of committing to a longer subscription period.
3-month plan
With the 3-month plan, you pay for all three months upfront. At the checkout, you’ll be shown the total cost for the full three-month usage, which is $70.80.
The monthly price shown represents the cost per month, but your payment covers the full three-month subscription period.
Your credits are still provided monthly. You receive 250 credits for the first month, and your allowance resets to 250 at the start of each new monthly cycle. You do not receive all three months’ credits at once.
12-month plan
The 12-month plan offers the best value if you want to save money and use Sintra AI throughout the year.
You pay $187 in one upfront payment, which covers the full 12-month subscription period.
Although you pay for the year in advance, your credits reset monthly. You receive 250 credits each month throughout your subscription, rather than receiving the entire year’s credits at once.
Keep in mind that VAT will be added to your total at checkout.
How payments and credits work together
Your subscription term determines how much time you pay for upfront: one month, three months, or 12 months. Your credit allowance follows a separate monthly cycle. Choosing a longer plan means paying for more months in advance while continuing to receive the same 250-credit monthly allowance.
Upgrading your subscription plan
You can upgrade your Sintra AI subscription plan from your account’s workspace settings. Before choosing a new plan, consider whether you want to change how often you pay or increase the number of credits you receive each month. These are different changes, so check what the new plan includes before confirming it.
How to choose a new plan
Log in to your account at app.sintra.ai.
If you have more than one workspace, select the workspace whose subscription you want to change.
Click the Settings gear icon.
Open Plans.
Click Change my plan to see the available options.
Choose the plan that suits your needs, review its price and included credits, and follow the on-screen instructions to confirm your choice.
Money-Back Guarantee
Sintra AI’s 14-day money-back guarantee allows you to request a full refund for your initial Sintra X subscription purchase if you are not satisfied.
You pay for the subscription up front, but you can ask for your money back within the first 14 days. This applies to the monthly, 3-month, and 12-month Sintra X plans.
When does the 14-day period begin?
The 14-day period begins with your initial subscription purchase.
To qualify under this guarantee, you must contact support within the first 14 days; requests made after that period are not eligible under the guarantee.
A longer subscription does not extend the refund window - for example, an annual plan still has a 14-day guarantee.
How do you request your money back?
Contact Sintra AI Support through its support chat or email ([email protected]) within 14 days of your purchase. You can use the Help button to get assistance.
Clearly state that you want a refund and confirm ownership of your account.
You can ask support to cancel your subscription too, or cancel it yourself in the app’s billing settings.
Cancelling and requesting a refund are separate actions. Cancelling alone does not automatically trigger a refund. You must explicitly ask support team for a refund.
What happens after you submit your request?
Once your request is accepted, support will send you a confirmation. The refund goes back to your original payment method.
Support may ask about your experience, but providing feedback is optional and is not required to receive a refund.