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Sintra AI employees explained

Learn about Sintra AI and AI employees designed to help with your daily work tasks. Discover their unique features and capabilities.

Written by Emily

Sintra AI offers a range of AI employees designed to streamline business activities, manage workflows, and simplify tasks. Below, we detail the specialized use cases for these AI employees to help you determine which one best fits your needs.

Sintra's AI employees are categorized based on their key functionalities, including email management, scheduling, customer support, financial workflows and more. Each AI employee specializes in specific areas to provide targeted solutions.

What are AI employees?

AI employees are designed to assist you with daily work tasks. They come with industry-specific knowledge, unique capabilities, and tools to help you work more efficiently.

Sintra offers 12 AI employees, each specializing in a different industry or role.

Each AI employee has its own name, industry knowledge, visual appearance, and color palette for easy identification in the user interface.

Key Features of AI employees

  1. Industry-Specific Knowledge: Each AI employee is an expert in their field. For example, Buddy specializes in business development, while Soshie excels in social media management.
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  2. Use-Cases: Each AI employee has their own quick-use AI tools that help you complete common field tasks in seconds. Use-Cases examples:

    • Buddy has a Marketing strategy generator

    • Soshie has a LinkedIn post writer

    • Vizzy has an Image generation Use-Case

  3. Brain AI Utility: AI employees become more powerful as they learn about your business through Brain AI profiles. This allows them to automatically use your brand name, facts, files, or information from uploaded web pages.
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  4. Web Browsing and Search: AI employees can browse webpages and perform Google searches to retrieve contextual and related information in chat.

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  5. Third-Party App Integration: AI employees can access your connected apps like Facebook, Gmail, Calendar, and Instagram. This enables them to perform tasks such as retrieving recent emails or creating social media posts.

    Explore our integrations here

  6. Parallel chats

    Run multiple AI employee chats at the same time. Leave the chat or close the app — AI employees keep working in the background. You'll get a 🟡 yellow bubble when a Helper needs your input, and a 🔴 red bubble when the task is done.

    Available on workspace billing plans only. Not yet available on mobile.
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  7. AI employee collaboration

    They call on each other automatically. Give a complex task that spans multiple areas, and AI employees will divide the work themselves — each taking the parts they're best suited for.

How Sintra AI Boosts Your Productivity

Sintra AI is designed to:

  • Complete daily work tasks faster and easier

  • Reduce the need to provide context each time

  • Allow you to focus on important and impactful work

  • Reduce the need for repetitive and labor-intensive tasks

By leveraging these features, Sintra AI can significantly enhance your workflow and productivity across various business functions.

To get started with AI employees and explore their capabilities, visit our website.

What are Sintra's AI employees' specialized use-cases?

Sintra AI offers a range of AI employees designed to streamline business activities, manage workflows, and simplify tasks. Below, we detail the specialized use cases for these AI employees to help you determine which one best fits your needs.


Email Management

Emmie: Streamlined Email Communication

  • Tasks Emmie Can Handle:
    - Monitoring and responding to emails with precision.
    - Generating, refining, and personalizing professional emails.
    - Supporting diverse email requirements like customer support, sales outreach, and follow-ups.
    - Providing industry-specific email templates for increased efficiency.
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  • How to Integrate: You can link your email directly within the "Integrations" section to enable Emmie to fully manage communication tasks directly through the app. Tasks like retrieving emails by sender, subject, or time period are supported. You no longer need external tools like Gmail or Outlook; the process is seamless in Sintra.


Customer Support

Cassie: AI-Driven Customer Query Management

  • Tasks Cassie Can Handle:
    - Addressing routine customer support questions based on pre-loaded company resources such as troubleshooting guides and policies.
    - Generating responses to inquiries directly within the Sintra app.
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  • Limitations: - Cassie cannot integrate directly with user-facing platforms (e.g., company websites, WhatsApp). - All responses and interactions are confined within the Sintra ecosystem for user-controlled management.


Task Management and Scheduling

Scheduling and Receptionist Features

While Sintra offers tools to manage specific tasks like appointment scheduling, there are limitations:

  • AI receptionist features cannot interact directly with external clients or handle phone calls.

  • Integration with external-facing customer platforms (like websites) is currently unavailable.


Financial Workflows

Sintra AI has deep financial integration capabilities, covering accounting, invoicing, expense tracking, and reporting through connected tools.

QuickBooks Integration

Sintra AI's QuickBooks integration supports a wide range of financial tasks:

  • Create and send invoices with line items, due dates, and amounts

  • Record payments against invoices

  • Track and categorize expenses with vendors

  • Manage customer and vendor records

  • Generate Cash Flow, Profit & Loss, and Balance Sheet reports

  • Query financial data in natural language (e.g., "Show me all overdue invoices" or "What were my biggest expenses this quarter?")

Xero Integration

Similar accounting capabilities — invoicing, purchase management, customer and vendor operations, and financial reports.

30+ Additional Financial Tools

Through the integrations platform, users can also connect to FreshBooks, Zoho Books, FreeAgent, Stripe, and many others covering accounting, invoicing, payment processing, and financial data analysis.

How to Access Financial Workflows

  • Financial tasks are handled conversationally through Helpers — particularly Dexter (Data Analyst) for financial analysis and reporting

  • Write operations (creating invoices, recording expenses) require your approval for security

  • Read operations (pulling reports, querying data) run without extra approval steps


Conclusion

Sintra's AI Helpers are designed to enhance productivity by specializing in distinct business functions such as email handling, internal customer support, and task scheduling. Emmie and Cassie are the primary options for robust email and customer query management within Sintra's ecosystem. Remember, Sintra apps are intended for internal use by authorized personnel and do not directly integrate with external client-facing solutions. For comprehensive workflow automation, explore the features of each Helper to find the perfect match for your operational needs.

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