How to Share Knowledge Effectively
1. Add Business Context to Brain AI
Upload important documents (policies, sales data, FAQs, product info, etc.) to Brain AI.
Organize files by topic or department for easy reference.
Keep the content up to date to ensure helpers provide accurate answers.
2. Empower Team Members to Ask Questions
Encourage everyone to use helpers for any business-related questions.
Example: If someone needs to know the latest sales trends, they can ask Dexter (the data analysis helper) after uploading the latest sales spreadsheet.
Example: For branding or process questions, team members can ask relevant helpers and get answers directly from the uploaded business context.
3. Review and Update Regularly
Schedule regular reviews of uploaded documents to keep information current.
Remove outdated files and add new resources as the business evolves.
Best Practices
Be Specific:
When uploading documents, use clear titles and descriptions to make searching easier.
Encourage Usage:
Remind team members that Brain AI is their go-to for business knowledge before reaching out to colleagues.
Follow Up:
After using Brain AI, team members can ask follow-up questions if the initial answer needs more detail.
Conclusion
By centralizing business knowledge in Brain AI, teams can work more independently, make faster decisions, and reduce repetitive internal communication. This leads to higher productivity and a more empowered, informed team.