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How to change the timezone Helpers work in?

Understanding how Sintra handles timezones helps ensure your tasks, schedules, and calendar views always reflect the correct local time.

Written by Cassandra

How Your Timezone Gets Set

Automatic detection

When you first sign in, Sintra automatically detects your timezone from your browser (for example, "America/New_York"). No action is needed on your end.

Manual override

You can update your timezone at any time in Settings > Profile Details. There are 65 supported time zones to choose from.

Fallback: If detection fails or no timezone has been set, the system defaults to UTC.

What Your Timezone Affects

Task Scheduling

Scheduled tasks run at the time you set in your local timezone, not server time. Setting a task for 9:00 AM means it runs at 9:00 AM in your location.

Calendar Views

All calendar displays (day, week, and month views) show events in your timezone, so everything lines up correctly.

AI Helper Context

When you chat with a Helper, it is aware of your current local date and time. This allows it to give time-aware responses, such as wishing you a good morning or scheduling something for tomorrow.

Chat Timestamps

Message timestamps are displayed in your local timezone.

Workflows

Time-based workflow triggers are evaluated using your timezone.

How to Change Your Timezone

  1. Go to Settings

  2. Open the Profile Details section

  3. Select your preferred timezone from the dropdown

  4. Save your changes

Good to Know

  • Sintra uses IANA timezone names (such as "America/Chicago" or "Europe/London"), which automatically handle daylight saving time transitions. No manual adjustment is needed twice a year.

  • Each scheduled task stores its own timezone at the time it is created. Changing your profile timezone will not retroactively update existing task schedules.

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