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Helper Actions with TikTok Integration

Learn what you can ask Sintra to do with your connected TikTok account.

Cassandra avatar
Written by Cassandra
Updated over 2 weeks ago

When you connect your TikTok account to Sintra, you unlock powerful video publishing and analytics capabilities through chat and the Social Media Manager. This integration is designed for creators and businesses who want to streamline their TikTok workflow and maintain a consistent content strategy.

Helpers can do the following actions when TikTok integration is set up:

  • Get profile information/analytics, like:

    • Display name

    • Username

    • Avatar

    • Bio

    • Follower count

    • Total likes

    • Video count

  • Retrieve analytics for your videos, like:

    • Views

    • Likes

    • Comments

    • Shares

    • Creation timestamps

    • Analytics for up to 40 recent videos at once

  • Upload and publish videos directly with prepared descriptions.

Before using TikTok actions in chat, you need to connect your TikTok account to Sintra. Once connected, Sintra can access your profile data and manage video uploads.

With TikTok integration, Helpers cannot:

  • Edit existing videos or descriptions

  • Delete published videos

  • Modify video thumbnails after upload

  • Access or modify video comments after posting

  • Manage multiple TikTok accounts at once (only one account per workspace)

  • Schedule TikTok videos (all posts publish immediately unless you use Social Media Manager)

  • Save posts as drafts on TikTok

  • Use in-app video editing or effects

  • Tag or collaborate with other users during publishing

  • Access advanced TikTok analytics or audience insights

  • Retrieve analytics for more than 40 recent videos

  • Access TikTok Stories or live streaming

  • Post anything other than videos

These actions have to be done manually by you in TikTok.

  • Support for

  • Video duration:

  • Optimal dimensions: 1080x1920 (9:16 vertical)

  • Real-time status tracking until video is live

TikTok integration notes

Set privacy and content controls:

  • Video privacy: Public, Friends Only, Followers Only, or Private

  • Interaction settings: comments, duets, stitches

  • Brand content disclosure for sponsored content

  • Mark content as organic or branded

Limitations

  • Only personal TikTok accounts are supported (business accounts not yet supported)

  • All posts require video files (no support for images or carousels)

  • Videos must meet TikTok's technical requirements for upload

  • Feature availability may depend on your Sintra workspace access

  • API calls are subject to TikTok's rate limits; publishing may take several minutes

  • Videos have to be MP4 or MOV files up to 4GB

  • Video duration can vary between 3 seconds to 10 minutes

For best results:

  • Use videos with 1080x1920 (9:16) aspect ratio

  • Keep video file sizes reasonable to avoid upload timeouts

  • Use analytics regularly to track your content performance

  • Plan TikTok content as part of your overall social strategy using Sintra's unified dashboard

The TikTok integration gives you essential tools for publishing and analyzing video content, while working within TikTok's current API limitations.

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