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Cassie

Learn more about Cassie - our Customer Support Helper!

Emily Lik avatar
Written by Emily Lik
Updated over a week ago

Meet Cassie - an AI-powered customer support specialist who never sleeps.

Trained with insights from thousands of customer interactions to ensure your customers always leave satisfied.

Cassie can respond to your customer emails, answer customer chats, and create product manuals and FAQs.

Armed with a database of best practices and common resolutions, Cassie operates like your most reliable support team member.

Cassie features

Helps respond to new customer emails

Let Cassie handle the routine task of responding to customer emails quickly and efficiently. With new features added every month.

Manages live chat interactions

Cassie can help take over live chat duties, ensuring your customers receive immediate and thoughtful responses.

Replies to social media comments

Boost your social engagement by having Cassie promptly reply to comments and queries on your social platforms.

Updates product manuals and FAQs

Cassie helps create detailed and easy-to-understand product manuals that enhance customer satisfaction.

Generates your support reports

Cassie can compile comprehensive support reports to help you track customer issues and resolutions.

Helps your team alleviate manual work

Cassie can be used by your current team to help streamline current customer support workflows even further. With no added billing for new seats.

If you wish to learn more about this Helper, click on this link: https://sintra.ai/cassie

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