To start managing your mail inbox with Sintra, you will have to connect the email integrations first. Currently, Sintra supports these email platforms:

Tip: Click on the platform link to view its integration guide.

Get emails in chat

After your integration with either Gmail or Outlook is complete, you can use Cassie's chat box to extract your emails on demand. Cassie can find your received emails using 3 different filters - by date, by sender and by subject. Additionally, you can also search for emails that you have sent from either of your inboxes.

Note: When asking Cassie to retrieve your emails, make sure to mention the platform you want to use, e.g. - Gmail or Outlook.

Getting emails by date

To get your emails by date, ask Cassie to provide your emails from a specific date (from and to).

Example prompt: "Cassie, please provide me with the emails I got yesterday", or "please provide me the emails I got this week."

Getting emails by sender

Getting your emails by sender will let you filter out specific senders you want to check.

Example prompt: "Cassie, please retrieve all emails sent from @linkedin.com."

Getting emails by subject

Requesting Cassie to search emails by subject will make her search for emails that match your request as closely as possible.

Example prompt: "Hey, Cassie, please provide all emails that mention work in any way."

Getting emails with all three filtering options

To retrieve the most specific emails, you can combine all three methods to create a request that will search for a specific subject, from a specific sender at a specific time. This will allow you to make the most precise searches through your inbox. Example prompt: "Hey, Cassie, please provide me with all emails from @linkedin.com that mention interviews and were sent from May 1st to May 12th."

Tip: Sometimes, Cassie may retrieve too many emails, which causes her processing problems. If you see that happen, break up your request into shorter dates - this way, she will have fewer issues processing the information.

Getting sent emails

Sintra also supports retrieving emails that you have sent. However, it's not possible to retrieve the recipient of the email, as such, only 2 filtering options for it are available - filtering by date and by subject:

Send emails in chat

Sending emails through Sintra is primarily done through the chat. Cassie can help you draft new emails or craft professional responses to emails that come to your inbox.

Sending new emails

To draft and send new emails, you will first have to describe the emails that you want to send, and specify that it is an email you want to send through chat at the moment. You can work together with Cassie to draft an email body that fits your needs and requirements.
Example prompt: "Hey, Cassie, please create an engaging email draft about Sintra's capability to send emails."

Once your draft is created, you'll have to make sure to add a recipient before sending your email. The recipient will be shown at the top of the email draft, which you can reach by clicking "view":

You can scroll through the function window and double-check the email draft for anything you want to change. If you like the email, press the "Send" button at the bottom to send it:

Note: If you prefer to change some fields of the email, click the "Cancel" button. The draft will be stopped, and you can ask Cassie to make a new draft with improvements.

To check if the email was sent successfully, simply check the draft. If the draft changed to a green checkmark with "success" writen near it, that means it was sent:

That's it! You will now know how to send new emails with Cassie using your Gmail or Outlook integration.

Send reply emails

After retrieving your emails from the inbox using the steps previously shown, you will have the ability to write replies. A reply email can only be sent once the recipient and subject name are known, thus, extracting this information before proceeding is a must.

When creating your reply, make sure that the recipient and subject match the original sender and subject name. To check if you're really sending a reply, you can also scroll down in the draft until you find the "reply" text:

If "reply" is written, that means a reply to the original email will be sent. After approving the email, on a successful reply, the draft will change to a green checkmark.

That's it! You will now know how to reply to emails with Cassie using your Gmail or Outlook integration.

Adding extra recipients using Cc or Bcc

If you would like to add more than one recipient to receive an email, you can ask Cassie to use Cc or Bcc. When making your request, include the extra recipients and add which method to use:

A successful Cc or Bcc will be shown inside the email draft:

Using the Daily Summarizer Automation

If you would like to have a daily summary of the emails that you received in the previous 24 hours, you can use Vizzy's Daily Summarizer automation, that's available only via VIzzy's chat. This automation will extract emails and calendar events from both Google and Outlook to provide you with a daily update.

Automations explained

FAQ

Can I use 3rd party emails that are connected through Gmail or Outlook?

Unfortunately, emails connected to your Gmail or Outlook accounts via SMTP, POP3 or IMAP protocols won't be supported. Sintra currently uses the Google and Outlook APIs without these extra functionalities integrated.

Can I use a Google Workspace email?

Yes, Sintra does support Google Workspace emails. However, you will have to ask your Workspace admin to enable trusted permissions for the Sintra integration. These permissions are required for the successful integration of Sintra to your account. More information can be found on Google's website here.