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Integrating your Facebook and Instagram account to Sintra

Learn how to connect your Facebook and Instagram accounts to your Brain AI profile. Easily manage social media content for your pages.

David avatar
Written by David
Updated this week

Integrating your Instagram and Facebook accounts with Brain AI allows seamless content sharing across both platforms. You can manage posts and engage with your audience all from one place. This integration simplifies social media management, enhancing your online presence and engagement.


Connecting an Instagram account to a Facebook page

Follow the steps below to set up a connection between an Instagram profile and a Facebook page:

Important: Only professional (business or creator) Instagram accounts can be connected with Sintra.

  1. Log into Facebook, click your profile photo in the top right, and select the page you want to switch to.

  2. Once chosen, click your page's profile picture in the top right once more. Then click "Settings & privacy".

  3. Click "Settings"

  4. On the left side menu, under "Permissions", click "Linked accounts".

  5. Click on Instagram

  6. In the new menu, press "Connect account"

  7. In the new window, press "Connect"

  8. Choose your login method

  9. When finished, you will find your Instagram account in the linked account field. This will allow helpers to make Instagram posts.

You have now set up a connection between your Instagram account and Facebook page! If you have multiple Facebook pages, make sure to repeat the steps for other Instagram profiles. Once finished, you can start the integration process for Brain AI.


Connecting a Facebook Page

To start using your Facebook or Facebook + Instagram account in Sintra, you will need to integrate it into Brain AI. To make an integration, follow these steps:

  1. Click on the Brain AI button in the sidebar

  2. Locate the Facebook/Instagram integration, click "Connect"

  3. Click "Connect" again, and then "Add new account"

  4. In the new window that appears, enter your account information and press "Log in"

  5. In the next window, allow Sintra App to integrate

  6. The connection to your account will be made and the "Connect" button will change to a green checkmark

That's it! Soshie will now have the ability to use your Facebook and Instagram accounts for content management. Find out more here: Using Social Media on Sintra


FAQ

Why is my personal account used to connect with Sintra?

Sintra integrates with your Facebook and Instagram pages through Meta's official API. Since Facebook pages must be linked to a personal Facebook account, your personal profile serves as the secure access point for connecting these platforms to Sintra.

Can this integration manage my direct messages?

Currently, direct messages (DMs) on Facebook and Instagram are not supported through Sintra's Facebook + Instagram integration. The integration is primarily used to help you manage your social media content and posts effectively.

Can I integrate my personal profile?

The Facebook and Instagram integrations support only Facebook pages and Instagram Business or Creator accounts that are connected to a Facebook page. If your personal page is not a business or Creator on Instagram or a page on Facebook, it will not be supported.

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