Check out our video tutorial:
Sintra AI is designed to help you create and post Social Media content from one place ensuring the app is easy-to-use and the social media post management is easy-to-maintain!
You can enjoy the social media post management benefits with our helper Soshie.
Note: other Helpers are unable to manage social media posts. This skill is available only for Soshie.
To start managing your Social Media channels with Sintra, you will have to connect Social Media integrations first. Currently, Sintra supports these Social Media platforms for post scheduling and posting:
Tip: Click on the platform link to view its integration guide.
There are 2 ways to manage your social media post generation and/or scheduling:
While both solutions enable preparing content in bulk, the automated solution requires a lot less input from you, optimizing the social media post management for all connected socials overall, while Soshie's chat requires more input and prompting but enables posting or scheduling single posts.
FAQ
What picture types and aspect ratios are supported?
What picture types and aspect ratios are supported?
Sintra supports JPG, JPEG, PNG, GIF, and WEBP formats for picture uploads inside the chat. The current aspect ratios that can be used in chat are 1:1, 4:3 and 9:16. If you upload a picture that does not fit these aspect ratios, the picture will be cropped to the closest available size. If you wish to use a picture of any size for your posts, try using our Social Media auto-poster instead.
How long can my posts be?
How long can my posts be?
Whether you are posting directly from chat or scheduling your posts, make sure that they are under 2000 characters in length. We have this limit to have a unified system in place for all platforms we support.
Can I create reels for Facebook or Instagram?
Can I create reels for Facebook or Instagram?
Sintra cannot create or post reels for you at this moment. However, you can use existing video files in MP4, AVI, WEBM, or MOV formats (up to 1 minute long) within the automation feature to schedule and post video content on Facebook and Instagram.
Can I post Instagram stories?
Can I post Instagram stories?
Sintra supports Instagram Story posting only for Instagram Business accounts. Instagram Creator accounts aren't able to post stories at this time.
Can I post in Facebook groups?
Can I post in Facebook groups?
Sintra does not support posting directly to Facebook Groups. The only channel currently supported to publish posts on is Facebook pages. This ensures that all content created and posted using Sintra stays aligned with Facebook's group management policies while enabling streamlined publishing to Facebook pages.
I planned social media posts with Soshie and approved them, but they weren't posted. Why?
I planned social media posts with Soshie and approved them, but they weren't posted. Why?
Even though you may confirm the action for Soshie by a message to the chat - the system is set up in a way that you would need to click the button to either "Approve" to post now or "Schedule for later" to schedule a post. Otherwise, the posts will not be posted.
If you have scheduled the posts - they will be visible in the social media content calendar, that you can access in Soshie's chat after clicking "View post calendar".
Encountering errors
If you ever encounter any issues while trying to create posts for Social Media directly in chat or while using the automation, please reach out to our support team.
You can contact us by using the live chat or by email. Send your inquiry to our Customer Care team at [email protected].