Errors:
Error: [Function call] received an unexpected keyword argument [when trying to take actions on other platforms].
Ask the helper to execute the tool once more.
Try removing the keyword in brackets from your content.
Error: There was an issue error appeared when adding a connection in settings.
Check whether all required permissions for creating a connection were granted in the pop-up window.
Try adding the connection once more.
Error: An error occurred while using the tool: 'id' / Image upload failed.
Check whether the upload failed on the external platform.
If you are uploading an image, check if the image link is valid and can be accessed publicly.
Error: You need to be subscribed to access this resource pop-up.
Refresh the page and open the app.sintra.ai homepage to see the products available to you.
Error: Access denied when accessing generated images.
Ask the helper to provide a valid link or regenerate the image until the generated link is valid.
Log out and log back in to check if the issue persists.
Error: Network error
Refresh the site and repeat your last action on the platform.
Repeat the last action in incognito/private mode of your browser.
Try using a different browser to perform the action.
Try using a different Internet network to perform the action.
Try using a different device to perform the action.
If these solutions don’t resolve your issue, please reach out to our customer care team for further help - we are positive there is a fix.
Other issues:
One-time Password Does Not Arrive in My Inbox
Submit the request again and check your spam folder.
Try again after a few minutes.
Reach out to our customer care team to set a password for your account.
Email Entered at Checkout Has a Typo/ Mistyped, wrong email / need to use a different email
Contact customer support and provide the following:
1. The registered email or your name and billing address;
2. The email address you want to use.
Our team will get back to you as soon as they have made the change.
AxiosError: Request failed with status code 400 at checkout
The coupon code you are using at checkout has expired or is invalid. Check the code or use a different one.
Buddy can't process the link to my website in the onboarding process.
1. Check whether your site supports HTTPS.
2. Skip the step by entering a blank space character in the field. After you finish the onboarding process, you will be able to add the link to your site in account settings.