If you have an idea for further Sintra AI growth or simply found space for improvement that would assist your needs - you’re in the right place! In this article, we’ll walk you through the steps of submitting feedback for Sintra AI.
If you wish to provide feedback rather than request a feature on an upgrade, follow our article on how to provide feedback to Sintra AI.
In order to submit a feature request, you can do one of the following:
Create a request or upvote an existing request in app.sintra.ai wishlist page
Note: this is available only in Sintra AI web app
Reach out to our customer support team by emailing [email protected]
Feature requests in Sintra AI app
You can easily report your own feature request or upvote an existing one within the Sintra AI web app. Please keep in mind that this functionality is not available on the mobile app and in order to access it from a mobile device - you need to log in to app.sintra.ai on your browser.
Accessing feature requests in Sintra AI web app
Accessing feature requests in Sintra AI web app
In order to access feature requests, do the following:
Log in to app.sintra.ai on your browser;
Click on the gear icon in the bottom left corner - you will reach account's settings:
In the "Feature requests" section click on "Wishlist":
Once this is done, you will see all user requests in one place.
Navigating feature request page in Sintra AI web app
Navigating feature request page in Sintra AI web app
Once you are in the Sintra AI wishlist, you will be able to see all of the user requests and their development status. Let's dive in what can be seen in the Sintra AI wishlist page:
At the top, there's space for creating new requests:
Learn how to create a request by reading the section on feature request creation in Sintra AI web app.
Just bellow it, you will be able to preview the list of logged feature or upgrade requests:
You can use the search bar to look for specific requests. Your search query will be looked for within the request's title and description:
On the left side of the search bar you can find multiple filters that can help you narrow down the search:
Sort by request type:
trending - requests that get most attention lately;
top - most upvoted;
new - latest filled requests.
Filter by request's status:
Under review - requests that are being reviewed by the product team; however, are not scheduled yet;
Planned - requests that are added to development team sprints;
In progress - requests that are being worked on in the moment;
Complete - requests that have been finished and developed;
My own - requests created by you.
List out specific category requests:
All categories - all of the requests;
Integrations - requests for new integrations or existing integration improvements;
Automations - requests for new automations or existing automation improvements.
Now you're aware of the Sintra AI request page components, navigation and filtering!
Upvoting an exising request
Upvoting an exising request
Now that you've learnt how to navigate the Wishlist page, you can easily upvote existing requests. This way you don't have to fill in the same request yourself, but you will increase the request's visibility.
To upvote an existing request, simply click the arrow up icon next to the request:
Creating a new request
Creating a new request
If you do not see a request that would match your needs or you want to create your own, you can do so by using the request creation component at the top of the page:
Give the request a descriptive and clear title in the title field:
In the request's description, provide what you'd like to see executed with this feature, add any details that would allow us to see the impact of this request:
Choose a category if it's applicable for your request:
Add any attachments that would support your request and explain your needs better:
Once the request is finalized, click "Create Post":
Once this is done, your request will be logged successfully.
Requesting features by email
If you wish to request features by contacting us directly, create an email to [email protected], describe what feature or upgrade you'd like to see and our team will log this request for you! The more details you give on the request, for example, what functionality you want to see and why, the better the execution if the request gets picked by the product team.
We deeply appreciate our user's input as Sintra's goal is to help you with our services; however, we cannot guarantee that all of the requests made will be executed.